FEATURES

Nothing missed. Everything verifiable — in detail.

Kiwo answers every call — and every reservation, order and conversation shows up live in your own dashboard, including the recording and transcript to review anytime. Here's how every area works in detail.

The four promises

Listen back to and read every call
A transcript for every conversation – you can always check exactly what Kiwo said and understood.
Edit your menu, hours & FAQ yourself
Changes take effect on the phone immediately – no back-and-forth with us, no waiting.
Notified instantly, never check manually again
An email the moment a new call, reservation, or order comes in.
Savings in black and white
How much staff time Kiwo has taken off your hands since going live – a real number, not a claim.
OVERVIEW

Here's what your overview looks like

Every key number at a glance — calls, reservations, orders, and the time Kiwo has taken off your hands.

Calls today
24
+6 vs. yesterday
Open reservations
7
for this week
Orders in progress
3
1 of which new
Time saved this week
≈ 5,2 Std.
Estimated from call duration × staff replacement factor — a real number, not a claim.
Call minutes (month)847 / 1500
Team plan · 1,500 min. included
RESERVATIONS

Reservations at a glance

Kiwo takes table reservations on the phone and enters them directly — with name, party size and time.

The Gruber family
4 people · Fri, 7:30 PM
Confirmed
Markus Huber
2 people · Fri, 8:00 PM
Requested
Thomas Wagner
2 people · Sat, 9:00 PM
Cancelled
ORDERS

Managing orders

Pickup and food orders arrive in the kitchen view with full contents and pickup time.

#1043
3× Pizza Diavola
Pickup 7:30 PM
New
#1042
2× Pizza Margherita, 1× Tiramisu
Pickup 6:45 PM
Preparing
#1041
1× Spaghetti Vongole
Pickup 6:15 PM
Picked up
MENU & HOURS

Edit your menu, hours & FAQ yourself

Changes take effect on the phone immediately — no back-and-forth with us, no waiting.

Opening hours
Mon–Fri11:30 AM–10:00 PM
Sat–Sun12:00 PM–11:00 PM
Closed—
Quick FAQ for Kiwo
"Any gluten-free options?" → Yes, on request.
"Are dogs allowed?" → Yes, on the terrace.
✓ SavedTakes effect on the phone immediately
CALLS

Listen back to and read every call

A transcript for every conversation — you can always check exactly what Kiwo said and understood.

+43 664 •••• 21
Reservation set up for Fri. 7:30 PM
2:14
+43 699 •••• 08
Answered a question about opening hours
0:47
+43 676 •••• 55
Took order #1043
1:32
NOTIFICATIONS

Notified instantly, never check manually again

An email the moment a new call, reservation, or order comes in.

Kiwo: New reservation
The Gruber family · 4 people · Fri, 7:30 PM — Venezia
2 min. ago
LOG

Log: who changed what

Every change is traceable — with a timestamp.

Today 2:02 PMReservation #R-2291 confirmed automatically
Today 11:18 AMadmin@venezia.at updated the opening hours
Yesterday 7:40 PMOrder #1038 marked as picked up
ROLES

Roles that fit your business

Your dashboard only shows what Kiwo actually handles for you — depending on which roles are enabled.

ReceptionSupportOrdersAppointmentsSales · plannedOffice · planned
Curious how this would look for your business?
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